Instructions for Returning an In-Store purchase by Mail

1. Pack items securely in a box. Wrap any fragile items with bubble wrap. Use packing paper to fill any extra space in the box.
2. Include a copy of your receipt in the box and a note requesting a return.
3. Seal the package.
4. On the top of the package place a shipping label from the carrier of your choice to the following address:
   
   UT VolShop Distribution Center
   ATTN: Volshop Returns
   5723 Middlebrook Pike
   Knoxville, TN 37921
   
5. Make sure the items are postmarked before the end of the 30-day return period. Clearance and sale items are not eligible for return. Clearance items are priced to end in 98 cents. Example: $9.98. All items sent back must be unworn, unwashed, undamaged merchandise and all items must contain all original packaging and accessories. Any items that do not meet these requirements will be charged a restocking fee that will be deducted from the return.