This position supports data-driven decision making across all departments of the VolShop by collecting, analyzing, interpreting, and presenting operational and business data. The Data Analyst develops reports, dashboards, and visualizations that improve merchandising, inventory management, e-commerce, course materials, customer experience, and financial performance. Working independently under general supervision, this position ensures data integrity, identifies trends and opportunities, and partners with all departmental managers to improve operational efficiency through data analysis and business intelligence.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree
• 1 year of experience in data analytics
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Full-Time

The Assistant Manager supports the Store Manager in overseeing daily operations and managing full-time and student employees at the Student Union VolShop and VolSnacks. Key responsibilities include hiring, training, and coaching staff to ensure excellent customer service, product knowledge, and operational efficiency.This role involves performing store opening and closing procedures, ensuring accurate cashiering practices, and managing staff scheduling. The Assistant Manager serves as the Manager on Duty during weekends, peak shopping periods, athletic events, and whenever the Store Manager is unavailable. The position may require occasional on-campus travel for VolShop events.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• High school diploma/GED
• Associate’s degree preferred
• 1-year working in retail industry
• 1-2 years of previous retail management or similar field (preferred)
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Full-Time

The VolShop is the Official Campus Store for the University of Tennessee with 7+ locations. We're looking for students that have interest in retail, merchandising, technology, course materials, business, etc. Various positions in various locations are available. All applicants must bleed orange and white.

Required Skills: Friendly, happy, Big Orange personality. Great customer service skills. Willingness to learn and must have great love and passion for the University of Tennessee.

Must be able to take direction, work on multiple projects at the same time, be able to work VolShop events, including home football games.

Hours: up to 20 hrs/wk

OUR PHILOSOPHY

At the University of Tennessee, the VolShop is proud to reimagine student employment by launching the Student Retailer Program—a developmental and experiential learning model that empowers student employees to thrive personally, academically, and professionally.

Through hands-on experience, training, and academic integration, Student Retailers become leaders prepared to make an immediate impact in today’s retail landscape. Students are not only employees; they are innovators, brand ambassadors, and future professionals gaining the experience they need for career success.

STUDENT RETAILER JOB PATH

• Student Retailer
• Student Retailer Supervisor
• Student Internship
• Student Program Coordinator

AREAS OF FOCUS

• Retail Sales Associate
• E-commerce Assistant
• Visual Merchandising Assistant
• Course Materials Assistant
• Stockroom & Inventory Associate
• Student Retail Manager
• Technology & POS Support

BENEFITS OF BEING A STUDENT RETAILER

1. Paid campus job
2. Merchandise discounts
3. Scholorship opportunities
4. Resume-worthy experience
5. Certifications through Canvas
6. Exclusive networking events
7. Job shadowing / rotational experiences

RECOGNITION & AWARDS

• Semester-End Awards Ceremony for graduating seniors and outstanding contributors
• Student of the Month selected by managers for excellent customer service

ACADEMIC INTEGRATION RMM 222

The VolShop Student Retailer Program positions students for career success while enhancing the operational excellence and campus presence of the University of Tennessee's VolShop.

Student Retailer – Product Information Management (PIM) Intern | NetSuite ERPPosition Overview

The VolShop is seeking a Product Information Management (PIM) Intern to support Product Information Management (PIM) within NetSuite ERP. This role is part of our Student Retailer Program, designed to provide hands-on experience in retail operations, systems, and leadership development within a modern college store environment.

In this role, students will work at the intersection of data, merchandising, and technology: helping manage the product information that powers both our in-store and eCommerce experiences. This is an opportunity to go beyond the sales floor and gain exposure to how a retail organization operates behind the scenes.

About the Student Retailer Program

The Student Retailer Program is designed to develop students through real-world experience in retail operations, business systems, and continuous improvement. Students in this program gain exposure to areas such as customer service, visual merchandising, eCommerce, data management, and buying while building transferable skills for most careers.

Key Responsibilities

• Maintain and update product information, including pricing, attributes, and descriptions within NetSuite
• Support product setup and ensure data accuracy across systems
• Assist with organizing product categories and improving product discoverability
• Review and enhance product titles, descriptions, and images for clarity and consistency
• Perform data uploads and updates using Excel and system tools
• Identify and resolve data inconsistencies or errors
• Collaborate with buyers, marketing, and operations teams to gather and validate product information
• Support continuous improvement efforts related to product data processes

What We’re Looking For

• Strong attention to detail and accuracy
• Comfort working with data, spreadsheets, and systems (Excel experience preferred)
• Interest in retail, merchandising, eCommerce, or business operations
• Ability to learn new systems quickly and navigate technology with confidence
• Strong organizational and time management skills
• Effective communication and willingness to collaborate across teams
• Problem-solving mindset with a willingness to take initiative

Preferred Qualifications (Not Required)

• Experience with eCommerce platforms
• Exposure to ERP systems or databases
• Interest in data analytics, systems, or process improvement

What You'll Gain

• Hands-on experience with an enterprise ERP system
• Understanding of how product data supports both in-store and online retail
• Exposure to merchandising, operations, and digital retail strategy
• Experience working within a structured student development program
• Real-world application of process improvement and systems thinking

Work Environment

• On-campus position at the VolShop
• Flexible scheduling based on academic commitments