The VolShop is the Official Campus Store for the University of Tennessee with 7+ locations. We're looking for students that have interest in retail, merchandising, technology, course materials, business, etc. Various positions in various locations are available. All applicants must bleed orange and white.

Required Skills: Friendly, happy, Big Orange personality. Great customer service skills. Willingness to learn and must have great love and passion for the University of Tennessee.

Must be able to take direction, work on multiple projects at the same time, be able to work VolShop events, including home football games.

Hours: up to 20 hrs/wk between 8:30am-5:00pm Monday-Friday and Saturdays during home football season.

Contact: Heather Olsen, HR Manager

The VolShop is seeking a Product Information Management (PIM) Intern to support Product Information Management within NetSuite ERP. This role is part of our Student Retailer Program, designed to provide hands-on experience in retail operations, systems, and leadership development within a modern college store environment. In this role, students will work with data, merchandising, and technology: helping manage the product information that powers both our in-store and eCommerce experiences. This is an opportunity to go beyond the sales floor and gain exposure to how a retail organization operates behind the scenes.

About the Student Retailer Program:

The Student Retailer Program is designed to develop students through real-world experience in retail operations, business systems, and continuous improvement. Students in this program gain exposure to areas such as customer service, visual merchandising, eCommerce, data management, and buying while building transferable skills for most careers.

Key Responsibilities:

• Maintain and update product information, including pricing, attributes, and descriptions within NetSuite
• Support product setup and ensure data accuracy across systems
• Assist with organizing product categories and improving product discoverability
• Review and enhance product titles, descriptions, and images for clarity and consistency
• Perform data uploads and updates using Excel and system tools
• Identify and resolve data inconsistencies or errors
• Collaborate with buyers, marketing, and operations teams to gather and validate product information
• Support continuous improvement efforts related to product data processes

What We’re Looking For:

• Strong attention to detail and accuracy
• Comfort working with data, spreadsheets, and systems (Excel experience preferred)
• Interest in retail, merchandising, eCommerce, or business operations
• Ability to learn new systems quickly and navigate technology with confidence
• Strong organizational and time management skills
• Effective communication and willingness to collaborate across teams
• Problem-solving mindset with a willingness to take initiative

Preferred Qualifications (Not Required):

• Experience with eCommerce platforms
• Exposure to ERP systems or databases
• Interest in data analytics, systems, or process improvement