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  • Employment | VolShop - Official Campus Store of the University of Tennessee


Interested in working at the VolShop? Full-time and seasonal positions are regularly posted on the university's human resouces website. For more information stop by the Student Union VolShop, or email us at volshop@utk.edu with any questions you have.

    Current Full Time Staff Positions

  • Store Manager - Commons & Cumberland

    Responsible for the operations of the VolShop's Commons and Cumberland stores, providing direction and leadership. Hires, trains and manages 20 students and 1 full-time assistant manager. Ensures excellent visual merchandising. Suggestions to buyers. Monitors and evaluates store financial reports. Provides feedback on store operations and opportunities. Handles customer complaints, enforces university policies, solves problems, and grants exceptions to policies to uphold customer service standards. Evaluates risks & minimizes loss from shoplifting and transfer errors.

    • High school diploma/GED
    • Experience supervising 10 or more employees
    • 1-year experience working in a fast-paced retail environment
    • 1-3 years’ experience with point of sale, cash handling and customer service
    • Ability to work holidays, nights, and weekend and all home football games for the University of Tennessee

    • Bachelor’s degree
    • Multi-store supervision experience
    • Knowledge of collegiate market
    • NetSuite ERP Computer System

    Schedule: Full-time

    • Current Temporary Positions

    • UTKCG VolShop Distribution Center Temp

      Loading & unloading trucks, sort boxes by purchase order number. Verifying merchandise. Hand loading a box at a time, freight unloaded with pallet jack or forklift. Box counting. Sort, verify stock number, quantity, and pricing of merchandise. Light custodial work (taking out trash, sweeping and taking cardboard for recycling). Ability to stand for long periods of time. Strong time mgmt skills & attention to detail required. Ability to learn how to use a pallet jack. Ability to follow directions.

      Dress Code: Jeans, comfortable shoes (no opened toed), plain t-shirt (no graphics and no tank tops or tube tops).

      • Current Student Positions

      • Misc. Student Positions

        The VolShop is the Official Campus Store for the University of Tennessee with 7+ locations. We're looking for students that have interest in retail, merchandising, technology, course materials, business, etc. Various positions in various locations are available. All applicants must bleed orange and white.

        Required Skills: Friendly, happy, Big Orange personality. Great customer service skills. Willingness to learn and must have great love and passion for the University of Tennessee.

        Must be able to take direction, work on multiple projects at the same time, be able to work VolShop events, including home football games.

        Hours: up to 20 hrs/wk between 8:30am-5:00pm Monday-Friday and Saturdays during home football season.

        Contact: Heather Olsen, HR Manager

      Want to know more about working at the VolShop? Check out this video from former student-employee, Cole Ledford ('19).